Last updated: September 25, 2026
Returns
We want you to love every FASHIONSHUBS piece. If something isn't right, you may request a return within 14 days of delivery.
To be eligible, items must be returned in the same condition in which they were received: unworn, unused, with all original packaging, dust bags, boxes, tags, locks, keys, authenticity cards and any accessories listed on the product page.
How to Start a Return
- Email us@fashionshubs.store with your order number and the reason for your return.
- Our Client Care team will review your request and send you return instructions. Items sent back without an approved return authorization will not be accepted.
- Ship your item fully insured, with signature confirmation, to the address provided.
Non-Returnable Items
- Items marked Final Sale
- Fine jewelry that has been resized, engraved or altered
- Watches with removed protective stickers or adjusted bracelets
- Items returned without their original accessories or with signs of use
- Gift cards
Inspection & Refunds
Every return is inspected on arrival. Once approved, your refund is issued by bank transfer to the account used for payment within 5–10 business days. Your bank may need additional time to post the funds.
Original shipping charges are non-refundable. Return shipping costs are the customer's responsibility unless the item received was damaged, defective or not as described.
Damaged, Defective or Incorrect Items
If your order arrives damaged, or is not the item you ordered, please contact us within 48 hours of delivery with photos of the item and packaging. We will make it right at no additional cost to you.
Exchanges
As most of our pieces are one of a kind, we are unable to offer direct exchanges. Please return the original item and place a new order.
Contact
us@fashionshubs.store · +1 484-756-2671